Account Manager

Job Title: Account Manager
Job Status: Full-time Permanent
Location: Toronto Studio
Reporting to: Account Director

Role: Is your passion to build and strengthen client relationships, manage a variety of projects from pitching through to execution, deliver projects on time and on budget all while fostering a transparent, honest and positive team environment? Are you a creative and strategic storyteller with agency experience in fashion, lifestyle, branding and communications?


  • Lead, motivate, inspire and manage clients, projects, accounts and design staff in partnership with the CCO, Managing Director and Account Director
  • Develop, manage, and track a wide array of multi-faceted creative projects as a member of a design team from initial pitching through to completion
  • Conduct research, write proposals, develop pitch presentations, identify opportunities for organic growth and project extension, and overall manage new business development opportunities under the guidance of team leads
  • Work collaboratively with team leads in project setup to identify team members, define roles, create timelines and budgets, and write design briefs
  • Represent BMD as the primary client contact and proactively bring forward ideas and solutions to enhance the client’s business, the client relationship, and the work
  • Create client-ready presentations with minimal supervision and assist the team in presenting to clients
  • Manage internal resources to ensure each project has the right staffing complement, determine any freelance requirements and work with HR to source candidates
  • Manage the financial health of projects and clients.  Track progress, hours, and schedules against agreed project timeline and budget, and manage all client invoicing for fees and billable disbursements, working with Finance to ensure all accounts are kept reconciled and in good standing
  • Forecast revenue recognition in line with generally accepted accounting principles.  Evaluate and revise revenue forecast on a weekly basis to account for schedule shifts and scope changes
  • Work with external partners and vendors and be diligent to associated time and cost restraints
  • Liaise with support staff to book meetings and travel

Skills & Experience

  • Post-secondary graduate, with a degree in business, design, or liberal arts (or related field);Multifaceted background with 5+ years direct account management experience within a creative environment
  • Experience in fashion, lifestyle, branding and communications is a must
  • Experience with spatial and environmental design is an asset
  • Strong design sense and an awareness of design processes and concepts
  • Excellent verbal and written communication skills
  • Experience interacting with clients including senior level executives
  • Experience managing and mentoring junior team members
  • Strong understanding of accounting and financial principles, and how they impact projects
  • Demonstrated ability to manage budgets, timelines, and resourcing
  • Demonstrated ability to understand project operations and work flow
  • Presentation and facilitation skills
  • Ability to assign tasks, identify strengths and weaknesses, and support team members
  • Ability to multi-task and prioritize independently
  • High attention to detail and organization
  • Experience identifying and landing organic growth opportunities a plus

Please apply by responding to and attach your resume and cover letter in either PDF or MS Word format. 
We thank all candidates for their interest; should we wish to speak further we will contact you directly!